2011 Claims Award
RESTORx of Washington Honored
With 2011 Claims Award
(Wood Dale, IL, March 1, 2012) – Disaster Kleenup International (DKI), LLC, North America’s largest disaster restoration contracting organization, today announced that RESTORx of Washington, based in Auburn, Washington, was presented with a 2011 Claims Award at the annual DKI Awards Ceremony.
The Claims Award is presented to DKI Member Companies that exhibit exceptional service on claims submitted during the previous year. Selection for the Claims Award is based on four factors, including client feedback, customer feedback, DKI employee feedback and an analysis demonstrating how well the company responds to claims against specific performance standards on DKI’s DIAMOND system. This is the second time that RESTORx of Washington has won the award.
Rick Bevins, Owner of RESTORx of Washington said, “We are pleased with our achievement, and proud that we continue to uphold DKI’s high standards for service excellence. Providing quality service to our customers is our number one priority.”
The DKI Awards Ceremony took place on Tuesday, January 24, 2012, after Insights 2012: The DKI Conference and Tradeshow concluded in Austin, Texas. Dale Sailer, president of DKI, presented the awards.
“RESTORx of Washington’s dedication to providing a high-level of service, reporting and assistance relative to the DKI claims program and their promotion of the DKI brand in the marketplace has certainly earned them this honor,” said Dale Sailer, president of DKI.
RESTORx of Washington has been providing insurance restoration services to the Washington marketplace since 1980 and has been a DKI Member since 2006.
With over 400 service locations throughout the United States, Canada and Ireland, DKI provides quality emergency and reconstruction services, 24 hours a day, 365 days per year. DKI can also assist with developing an emergency response plan for a facility to ensure a business has minimal downtime if a disaster were to strike.
About RESTORx of Washington
RESTORx of Washington has provided property and content damage restoration services throughout Western Washington since 1980. Their commitment to our customers has always been to provide the hardest working, most well trained employees on our jobs. Training is critical to meet these goals and they have the most highly trained staff with certified technicians in every aspect of our business. This in turn translates into superior customer service and ultimately, a total job cost savings. At RESTORx, they will quickly analyze the problem, give a professional assessment of the damage; by providing an accurate and itemized estimate free of charge, finish the job on time, and follow up to assure total satisfaction.
Our challenge is to create more efficiencies and benefits for our customers, while at the same time, reducing or at the very minimum, holding the line on costs. RESTORx has added a number of systems and equipment to our operations to enable us to be more efficient and offer a savings, by not having to use outside vendors for work that we can complete ourselves. As the restoration industry changes, so do we, to make sure that we are providing the best service possible. We stay up to date on the most recent and innovative concepts when it comes to new drying and cleaning techniques.
View the award PDF